Frequently Asked Questions
- How much increase the possibility of super combination when raining?
When raining, your super combination possibility increased 10%. But it only for user who upgrade super combination skill at least Lv.1. So if you want to get rain effect, you should upgrade super combination skill first.
- What is “Adventure” function on Avatar?
If you buy any avatar, you can use “Adventure” function which will bring you some item like a few stones. When they come back to mine with stone, you can just touch their speech bubble to get their gift. Let them go adventure.
- How is Power calculated?
Power is sum of ATK of stones that only for 8 stones in upper part when you fold inventory. In additional, 8 stones will be used when hunting.
- When can I get a free ticket to enter Mine Dungeon, Tower of Challenge?
You can get limited free ticket on 12am every day.
- What should I do if I get useless stone?
If you get useless stone like when you clear the stone dungeon, you can drag that stone out of inventory to throw away it.
- What happened if I clear the mine dungeon?
If you collect all units from mine dungeon, you won't get that stone as a basic stone in mine anymore. For example, clear the stone dungeon, you will get pebble as a basic stone.
- How can I get stone token and where can I use that?
You can get stone token from field that fitted with your level and Tower of Challenge not from all field. And you can donate stone token to your clan to upgrade your clan level.
- What is the green colored ID?
They are official GM. They wouldn’t ask you any personal information or private chat. Also pretending GM is punishable. So pleased do not pretending
- How can I get HP potion and how to use it?
To get HP potion, go and buy that item or go and capture monster in Herb forest. You can set where HP potion put via [Settings]-[Key Settings]. To use HP potion, please put HP Potion on 8 slot on your inventory. If it’s not, HP potion won’t work
- Can I control the size of chatting?
Touching the chat screen can fold the chat or reduce that. Set it as you want.
- How can I block other user’s chat or add other use as friend?
If you want to do something like block or add other user, please touch their ID on chat, and then choose what you want to do. You can check and see block list via [Settings]-[Chat Blocks].
- What is [m] sign in chatting?
[m] is like a megaphone. When someone use speaker in chat, it shows with [m] sign on all channel.
- What should I do if I couldn’t get item that I purchased?
If you couldn’t get item you purchased, please touch [Restore] button. If it also doesn’t work, please send mail to our official Customer Service (here -> email@example.com) with your In Game Nickname, payment receipt.
- if your device is android, we could get payment confirm e-mail including receipt. let me know your payment receipt code.
[Example of electronic receipt number: GPA.XXXX-XXXX-XXXX-XXXXX]
- if your device is iPhone, You can get the electronic receipt number from Itunes or the e-mail address you registered with Apple (Apple's receipt number is different from Google).
So please check that and mail us. you will reply that as soon as possible
- How can I change the setting?
Touch [Settings]-[Key Settings] and set whatever you want.
- What is a flag based on?
It based on language that set on your phone. If you set English-British, your flag will be England flag.
- What is coupon? And how can I know that?
You can get free ruby by typing coupon. To know coupon code, join community or ask other users in chat. Already used coupon won’t use again. Good Luck and Get free ruby.
- Is there any tip or advice?
To share your information or to find any tips or advice, Join our community or Facebook group via [Settings]-[Community]. Talk with more friends
- Can I change my account?
If you want to change your account please send mail including your ID to here -> firstname.lastname@example.org we’ll reply you after checking.
- What should I do for “Your ad has been out of stock”?
It is not a bug, or error. do not worry. That's because the number of times you see ads is limited. That means we can’t help you with this. However, over time, the time limit for watching ads will be reset. Then you can use again later.
- What should I do when suddenly only black screen appears on screen?
It is possible that an error occurred during the update. I recommend that you should uninstall Grow Stone and install again. it will be connected.